This Privacy Policy describes how www.yazamall.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at support@yazamall.com or by mail using the details provided below:

Address: AlKhuwair, Muscat, Oman
Email: support@yazamall.com
WhatsApp: +968 [number]

Collecting Personal Information

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie in your browser. This is done so that the selected currency remains consistent while browsing our website, ensuring that prices convert to your local currency.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.” See below for more information about what Personal Information we collect and why.

Device Information

Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor, including but not limited to Instagram, Facebook, Shopify, sales channels, payment gateways, shipping, and fulfillment apps.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with your preferences.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor, including but not limited to Instagram, Facebook, Shopify, sales channels, payment gateways, shipping clients, sellers, suppliers, and fulfillment apps.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, debit cards), email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use the Shopify platform for our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at Network Advertising.

You can opt-out of targeted advertising by:

FACEBOOK
GOOGLE
BING

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA Opt-out.

Using Personal Information

We use your personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your Rights

GDPR If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, port it to a new service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: Shopify GDPR.

CCPA If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), port it to a new service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.


Cookies Necessary for the Functioning of the Store
Name    Function    Duration
_ab    Used in connection with access to admin.    2y
_secure_session_id    Used in connection with navigation through a storefront.    24h
_shopify_country    Used in connection with checkout.    session
_shopify_m    Used for managing customer privacy settings.    1y
_shopify_tm    Used for managing customer privacy settings.    30min
_shopify_tw    Used for managing customer privacy settings.    2w
_storefront_u    Used to facilitate updating customer account information.    1min
_tracking_consent    Tracking preferences.    1y
c    Used in connection with checkout.    1y
cart    Used in connection with shopping cart.    2w
cart_currency    Used in connection with shopping cart.    2w
cart_sig    Used in connection with checkout.    2w
cart_ts    Used in connection with checkout.    2w
cart_ver    Used in connection with shopping cart.    2w
checkout    Used in connection with checkout.    4w
checkout_token    Used in connection with checkout.    1y
dynamic_checkout_shown_on_cart    Used in connection with checkout.    30min
hide_shopify_pay_for_checkout    Used in connection with checkout.    session
keep_alive    Used in connection with buyer localization.    2w
master_device_id    Used in connection with merchant login.    2y
previous_step    Used in connection with checkout.    1y
remember_me    Used in connection with checkout.    1y
secure_customer_sig    Used in connection with customer login.    20y
shopify_pay    Used in connection with checkout.    1y
shopify_pay_redirect    Used in connection with checkout.    30 minutes, 3w or 1y depending on value
storefront_digest    Used in connection with customer login.    2y
tracked_start_checkout    Used in connection with checkout.    1y
checkout_one_experiment    Used in connection with checkout.    session
Reporting and Analytics
Name    Function    Duration
_landing_page    Track landing pages.    2w
_orig_referrer    Track landing pages.    2w
_s    Shopify analytics.    30min
_shopify_d    Shopify analytics.    session
_shopify_s    Shopify analytics.    30min
_shopify_sa_p    Shopify analytics relating to marketing & referrals.    30min
_shopify_sa_t    Shopify analytics relating to marketing & referrals.    30min
_shopify_y    Shopify analytics.    1y
_y    Shopify analytics.    1y
_shopify_evids    Shopify analytics.    session
_shopify_ga    Shopify and Google Analytics.    session


The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or block, manage, or filter cookies, visit All About Cookies.

Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by email or by mail using the details provided under “Contact” above.

Last updated: 20 May 2024