Exchange or Returns or Refunds

Exchange Policy

IF there is a problem with the product upon reception, Please capture a photo and record a video to send it to us, and contact us immediately same day at Whats'sapp Customer Service Number +96871717727, and you can send us email at support@yazamall.com, that's if the item is defective, damaged or if you had received the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a replace damage product or return product for other issue, your item must be returned back to us in the as same condition as you received, and it and must be within 14 days of purchased date, unworn or unused, with tags, and in its original content packaging, and the gifts if any, You’ll also need the receipt or proof of purchase.

We will not accept to consider any issue if you delay the inspection of your order after 1 day after reception, as you aware and had accepted the refund policy before you made a purchase, There are NO EXCEPTIONS! it will be considered used and WE WILL NOT ISSUE A REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!

If your return is accepted, we’ll send you a return shipping label by email or What'sapp, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

We don't accept returns on sale items or coupons gift cards.

You can always contact us for any return question at support@yazamall.com or What'sapp +96871717727.

Returns Policy

IF there is a problem with the product upon reception, Please capture a photo and record a video to send it to us, and contact us immediately same day at Whats'sapp Customer Service Number +96871717727, and you can send us email at support@yazamall.com, that's if the item is defective, damaged or if you had received the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a replace damage product or return product for other issue, your item must be returned back to us in the as same condition as you received, and it and must be within 14 days of purchased date, unworn or unused, with tags, and in its original content packaging, and the gifts if any, You’ll also need the receipt or proof of purchase.

We will not accept to consider any issue if you delay the inspection of your order after 1 day after reception, as you aware and had accepted the refund policy before you made a purchase, There are NO EXCEPTIONS! it will be considered used and WE WILL NOT ISSUE A REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!

If your return is accepted, we’ll send you a return shipping label by email or What'sapp, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

We don't accept returns on sale items or coupons gift cards.

You can always contact us for any return question at support@yazamall.com or What'sapp +96871717727.

Refund Policy

We will notify you once we’ve received and inspected the returned item, and let you know if the refund was approved or not.

- If approved, the customer refund procedure might take 2-7 working days to process on the Debit /Credit Cards bank payment gateway. The customer has to follow on with his/her bank in case of any delay in crediting back the customer’s account with the amount previously paid by the customer.

- We will send an email to the customer that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference in case the customer wants to revise the bank with.

- Customers using the Debit / Credit Cards facility are requested to be available on their respective contact numbers.

- Credit or Debit cards used in placing orders through the online payment gateway on Yazamall website or applications must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.

Please contact us if you have any questions at our What'sapp customer service number +96871717727, or at support@yazamall.com.